Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it’s only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren’t expecting. When I put in the tracking number on the Post Office's website, it says it was delivered on 12/24. (You can see the transfer to USPS if you track the package via the UPS tracking site.) She calls the Post Office – she specifically asked about the ZIP Code and knew the office name, so I got the impression that she had a direct number. Judy and Charlie. Having UPS issues too? Tracking says something like “DELIVERED IN/AT MAILBOX Apr-03-17, 17:50 PM, Your Town, VA 30162”. It's estimated that nationally some 3 billion packages were delivered between Thanksgiving and Christmas. It is an estimate of when the package should arrive. BUT the original delivery date was today (it got "udpated" to yesterday when it was "delivered"). The packages typically do arrive 1 - 2 days later. Ordered a mouse from BB on Black Friday. 2 0. But you don’t have to panic when your Amazon package not delivered. But I've been home, nobody has been here, and it was never delivered. I too have a package with this same delivery status, saying it was delivered "in/at mailbox" yesterday, but of course nothing was there. An unofficial community where anyone can discuss and ask questions regarding anything UPS related. What can I do? Sometimes packages may show as delivered while still in transit. And each of these services provides Amazon with the tracking information for your packages. Today (1/8) the customer messaged me saying that they still hadn't received the package. 6 months ago. UPS Package says Delivered, but I haven't received it? tracer/ driver follow claim takes 8 days to be processes. Tap below to get started. More recently I got home from my evening shift around 11.40pm and found a package delivered by Yodel sitting on my doorstep which had been left sometime after 2.30pm as it wasn't there when I left to go to work. 1-16 of over 1,000 results for "package not delivered but says delivered" Skip to main search results Eligible for Free Shipping. Give it another day (do not count operating business day). What To Do If Your Amazon Package Is Not Delivered. No one came to my house, and I was home all day. Before starting the day, they figure out the routes and parcels to be delivered. It is an estimate of when the package should arrive. I believe everything is on the up and up with her. And who is responsible for initiating a claim if a UPS package is stolen? Feb 15, 2011 7,633 0 0 Texas. the postman delivering my mail.I asked her where is my package.She said "what package" you didn't receive 1 through the mail.So,I went to the post office near my business.I show them the message and tracking number.It was delivered to the wrong address by the careless … I had over 14 customers contact me this week, 4 were from this morning. We don’t have the time to wait 4 days for them to take action. What can I do? This could be for several reasons, including issues with package safety, the delivery address, or accessing the delivery location. Reply. By the time he returned at 7:40 that night, still no package, and no notice left on the door… but the online tracking information said USPS had attempted delivery at 6:59 p.m. Who was the man seen in fur storming U.S. Capitol? Should the recipient of a parcel be unavailable, drivers will often deliver to a neighbour. What happens if you receive a notification saying “UPS delivered” but there's no package on your porch? If it's not delivered in 3-5 days, call and give them your tracking number. What do I do? Same happened to me today. This may seem like a no-brainer, but if the tracking info says your package has been delivered and it’s not sitting on your porch, look around for it. But the refund is not provided for every mail class. Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. Go. If you have ordered something on Amazon but the package is not delivered yet then there are a few things you should do. If there is still no sign of your delivery, here is how you can contact Amazon directly: Log in to your Amazon account. When I checked on my order it says they delivered it to my front door at 1:50pm it is now 5:20pm and I checked outside and it's not there. However, I honestly did not get the package. I have three packages that were supposed to be delivered today and the tracker says that all three were delivered at 5:06 PM. If your mail or package included insurance, you may be able to file an insurance claim. If your package’s status shows a missing delivery, your first step is to contact the shipper. Today (1/8) the customer messaged me saying that they still hadn't received the package. Anyone else had this happen? Answer Save. Do you have a customer issue as well? It says they delivered it to my door about 35 minutes ago per the tracking. I have three packages that were supposed to be delivered today and the tracker says that all three were delivered at 5:06 PM. Should I care if a girl I like lost her virginity to someone else? If not he doesn’t want to meet. We can help you get UPS's attention and get better help faster. How shoulld we celebrate.? And no one is ... rep about what UPS does or does not do in the case of a mixed-up delivery. I always … Often the drivers mark the package delivered before they have arrived at the venue. However, I checked all around my front porch, my mailbox and in the bushes and there was no package. Probably a "runner-gunner" driver who misdelivered it trying to go ffffffffffffffffaaaaaaaaaaasssssssssssssssssttttttttttttttt, it was delivered to the wrong house, got it back. Call Fed Ex and have them investigate and do a driver follow up. I responded to the customer through the amazon messaging system that USPS claims it was delivered, and when. Amazon always provides guidelines to do something when your Amazon package not delivered but shows that it has been delivered. Well, don’t worry, we may have solutions to these problems. Lv 7. I sure hope you would be willing to help one more person. If it were a UPS or FedEx package, it would seem fine, but considering the mail has been delivered, and the tracking information says it's out for delivery. I got a text at 5:47pm that my package was delivered near door.I never hear a knock on the door, I checked by my door and nothing, asked my neighbors and nothing. It happened for two parcels within 10 days. Every carrier has a different set of rules to file claims on lost and stolen or missing packages. (If instead you did receive the package, but it was damaged, read our article How to Report Damaged or Bad Packaging to Amazon ). I will contact USPS first thing in the morning. So when Amazon says that an order was delivered, they are relying on what the USPS, UPS and their own Amazon delivery drivers tell them. Live in a house with an atrium where they always open the front screen door and leave packages. I know it's an old post. They just dropped it off. Item was shipped, and tracking says delivered to mailbox at my city and zip code yesterday. Namely, when the UPS driver completes the delivery, the package’s tracking status or a delivery notice (the UPS InfoNotice) should indicate where it is. Re: UPS says package delivered but it's not here. UPS says package delivered but it's not here My last Sephora order should've been delivered today and according to my tracking it was delivered this morning at 11am. Please send me a PM with your order number so I can assist you with this. Department. Hi this same thing just happened to me. Since I had my camera and a lens delivered the other day. I use a 3rd party shipping program to ship via USPS. I've gotten every one. I was home all day and so was my mom shouldn't they knock really loud at your door and then leave it there when they deliver something? Your lost packages could be sitting “in transit” for more than 10 days or indicate a delivery has been finalized. Help me with my issue. USPS online says the package was delivered when it actually never was! According to Amazon’s website, in rare cases packages may say delivered up to 36 hours prior to arrival. they will make 3 attempts to do so. WTF?! I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. That’s a pretty big window. Or there was a problem with the payment and the UPS store held the package … “Inform your shipper, who can notify UPS to initiate a claim,” says Anderson. I call JCP again, and a very helpful service rep takes ownership of the problem. At that time, USPS skips the scanning of the packages to cope up with the delay as additional scanning would call for more processing time. Should a proof of delivery be supplied and the recipient still dispute delivery, we would advise you to submit a claim. Join Yahoo Answers and get 100 points today. A. AlimNassor Banned. I already notified the senders (and got refunded for my purchases) but I would like to make sure future parcels will arrive at my address safely. Unlike private carriers like UPS and FedEx, USPS is not allowed to stop accepting packages. Something doesn't seem right. No card through my letter box to say where it was and, due to our different working patterns, it was the following evening before we were both in and he was able to bring it round. The USPS delivery always arrives on the day after I get the delivery notification e-mail. Check with others at your address, or perhaps a neighbor, to see if someone else has picked up the package. Tracking status delivered – package didn’t receive. they can look up by gps where the driver was when he scan and delivered it and where the truck was at the time, called smart stop.. if it was misdelivered they will attempt to recover it. if a claim is paid it will be made out to the sender which you would have to receive from them. 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